9. Best Payroll Software: Gusto
It’s common for a lot of smaller companies to use seasonal or contract and full-time employees. Because of this, it’s common to need a payroll solution that can manage 1099 and W-2 workers. Gusto works well in these situations because this small business software can handle payroll tax and payroll processing responsibilities for any type of worker. It makes it easy to onboard new employees and put them into the correct category depending on which type of worker they signed on to be.
More importantly, Gusto considers both types of workers as employees, so your payroll running costs will be the same for someone you consider a contractor or freelancer versus a traditional full or part-time employee. It charges monthly fees, unlike the per-payroll cost structure that many other payroll companies use. So, you can run your payroll as much as you’d like without paying more for it. They also offer extra HR services if you need more support in your business.
When you choose Gusto, you’ll get an online help center that works for both companies and employees. There is also a 30-day trial that you can opt into with no additional commitment. This will give you enough time to decide if this small business software solution will work for you or not.
Google offers a free solution for businesses to collaborate, be productive, and put cloud computing at their fingertips with G Suite. It’s great for freelancers or small businesses because it offers everything you need to manage your documents in a single centralized platform. There is a suite of individual apps that allows you to share and create spreadsheets using Google Sheets, documents using Google Docs, and presentations using Google Slides.
Your team members can hold video meetings, secure data, access their email, and customize their email addresses to make them reflect your business and look more professional. It’s some of the best software for small businesses due to these features, and it gets even better as it offers 15GB of free cloud storage space. This cloud storage space allows all of your team to upload large files and documents to share with anyone inside or outside of the company. It also allows document owners to assign permissions, access each file, and either fully access, edit or “view only” the documents.
You’ll get a 24/7 technical support team with this small business software that you can reach through email, phone, or chat. There are also multiple editions with Basic, Business, or Enterprise tier levels. You can get editions for nonprofits and schools, and you get a 30-day free trial for all of them.
11. Best Website Creation Software: Wix
Wix allows you to grow your business by designing and launching a high-quality website. No matter if you’re trying to promote your business, start a blog, open a store, or showcase your products and services, this is the small business software you should take a look at. If you only need a small website, Wix allows you to use the drag-and-drop site builder to create it. You can easily choose from hundreds of free templates as your background too.
Wix will give you its own web hosting and domain names, and you can choose from free and paid options. There is an App Market that you can use to add extra features and functionality to the website, like eCommerce and photo galleries to showcase your products or services. As a bonus, your website is mobile-ready once you launch it, and the editor is very intuitive and user-friendly. The image editor allows you to customize and tailor your images, and you can choose from over 40 galleries and stock images.
Wix has four pricing tiers starting at Combo, and going through Unlimited, Pro, and VIP, with prices that range from $14.00 a month to $39.00 a month. Each plan has customer support and care, but the VIP packages give you priority care.
12. Best Social Media Content Management Software: Buffer
This is an internet-based app that allows you to seamlessly manage your business’s social media content. The primary function of this business software solution is to share content across today’s most popular social media platforms. You can spread your content to reach a broader audience using a simple approach. Additionally, you can seamlessly connect to all of your business’s social media accounts while making it very easy to create posts and schedule their launch times.
Instead of logging into LinkedIn, Facebook, Instagram, Twitter, and Google+, this software will do it all at once for you with a single click. It also makes it quick and easy for you to upload posts all at once, and there is a browser extension available that allows the app to connect to Chrome, WordPress, and RSS readers. You can manage your profile, get insights and analytics, and compare stats, and it offers team collaboration. There is customized scheduling, Buffer support, and multimedia format sharing all at your fingertips too.
There are four pricing tiers for publishing that range from free to $99.00 a month, and there are two pricing tiers for analytics ranging from $35.00 to $50.00 a month. You can save 20% by billing annually, and each plan comes with a 30-day free trial.
13. Best Helpdesk Software: Freshdesk
This is a cloud-hosted helpdesk that can work well for your small business. Since it’s unlikely that you can afford to have staff on hand 24-hours a day, Freshdesk can come in handy to help you deliver excellent customer support. It can broaden your company’s reach by offering multi-channel support, use gamification to increase productivity levels, and streamline your operations using automation tools. It also helps reinforce your customer service support by offering self-service portals.
There is a phone system built into Freshdesk that allows your business to take calls from clients, and it currently covers over 30 different countries. So, you can have call center operations for your business without needing to have a full-fledged business phone system to save you money. It has a feedback mechanism, real-time analytics, customized reports, customer and help desk satisfaction reports, identity and access management, custom ticketing, apps, and URLs, and much more.
For the helpdesk, you’ll get five pricing tiers that start with free and go up to $99.00 per month. There is also an Omnichannel option with two pricing tiers, and you have customer support on hand when you need it.
Many small businesses have realized the power of conversational marketing. Especially on platforms such as Facebook Messenger, you need to respond fast. Chatbots have proven themselves to be great helpers in engaging with conversations about your company and products. There are some solid no-code chatbot builders available on the market but Botsurfer is dotting the i’s and crosses the t’s. It’s super easy to use and produces powerful results. That’s why we’ve decided to feature it as a bonus in this list of the best software for small businesses.
Start Your Free Billdu Trial Today
If you’re ready to take your small business to the next level with the best software for small businesses, try Billdu. You can quickly sign up for a free 30-day trial to access all of the platform’s exclusive features and see how it fits your needs. Use it to keep your business on track.